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Terms & Conditions for the Water Authority of Great Neck North Direct Debit Payment Program

The Water Authority of Great Neck North's Direct Debit Payment Program allows you to pay your water bill through direct debit from your checking or savings account. By completing and submitting the Water Authority authorization form you are granting the Water Authority permission to automatically debit your identified bank account each billing period, ten (10) days from the bill date. If you want to change the bank account to be debited or if your bank account information ever changes, you must fill out another Water Authority Direct Debit authorization form.

Once you have completed the authorization form, please continue to remit payment until you see this statement on your bill: "DO NOT PAY THIS BILL - It will be automatically debited from your specified account on"

Under the Water Authority's Direct Debit Payment Program you will continue to receive your quarterly or monthly water bill each billing period. You agree to review each statement you receive for any possible errors. If you inform the Water Authority that an error may exist on your bill, the Water Authority will attempt to correct that error in a timely manner.

Under federal law you have the right to delay or stop a direct debit provided you give your financial institution notice of at least three business days before the scheduled debit date. The actual settlement date (the date the ACH transaction occurs against your identified account) should be no earlier than three days before the payment due date on your bill. You agree that you are participating in this program at your own risk. The Water Authority of Great Neck North shall not be liable for any losses or damages of any kind that you may incur as a result of an error in your bill or due to any varying in the actual date your account is debited.

You agree to be bound by any rules your bank requires for pre-authorized electronic funds transfers. Your bank's policies will determine if any additional charges will apply to your account and how the debit charges will appear on your banking statement. If the debit for your water bill does not occur for any reason including, but not limited to, insufficient funds, a closed account, changed financial information, or unauthorized debits, your Water Authority payment will not be processed. In addition, you may be subject to additional charges by Water Authority and/or your bank if the bank rejects or reverses the debit payment.

Your participation in the Water Authority of Great Neck North's Direct Debit Payment Program is subject to the Water Authority's approval. You understand and agree that the Water Authority reserves the right, upon notification, to terminate your participation in this program at any time without cause or for any reason.

In order to discontinue the direct debit payment method, you must call the Water Authority of Great Neck North's business office at 516-487-7973, ext. 4.

FREQUENTLY ASKED QUESTIONS

1. How do I apply for Direct Debit?
Complete and return the attached authorization form. Please include a voided check (checking account) or deposit slip (savings account).

2. Do I have to set-up a special account?
No, just indicate on the application whether you are using a checking or savings account.

3. How long is the application process?
It may take up to 60 days to process your request.

4. How will I know I am enrolled?
When you receive a paper bill that states "DO NOT PAY THIS BILL - It will be automatically debited from your specified account on�date."

5. Is there a charge for direct debit?
The Water Authority does not charge a fee for this service.

6. What if there isn't enough in the account?
Only the exact amount of your bill will be deducted from your account. If you do not have sufficient funds in your account to cover your bill, you will be charged an insufficient funds fee. You may also be subject to termination from the Direct Debit Program.

7. Will I have a record of the transaction?
Your bank statement will note your payment.

8. Will I still get my bill in the mail?
Yes!

9. When will the funds be withdrawn?
Ten (10) days from the billing date (when this date falls on a weekend or holiday, the funds will be transferred on the next business day).

10. What if I have additional questions?
Contact the Water Authority of Great Neck North Business Office at (516) 487-7973, ext. 4.